wpialchamp 26 Report post Posted November 17, 2017 Anybody else having trouble logging on to Flo with their new "upgrade"? Yes, I know I have to use my email. I have left one message and two emails. Crickets.......The only positive is that since I can't log on and apparently nobody cares about customer service, I may never have to listen to that outrageously obnoxious Christian Pyles opening for his show...... I am just about to the point of no return with Flo. It is always something and I get that, but their customer service flat out sucks! Quote Share this post Link to post Share on other sites
stonerd7 53 Report post Posted November 17, 2017 no issues for me Quote Share this post Link to post Share on other sites
Pinnum 792 Report post Posted November 17, 2017 They put out a article on logging in... You now use your email, not your username. https://www.flowrestling.org/articles/6045331-flowrestling-login-procedures Quote Share this post Link to post Share on other sites
wpialchamp 26 Report post Posted November 17, 2017 The log in link is locked up. It won't even open the link to log in once I put the information in the email and password areas. I am really beginning to really hate Flo. 1 tightwaist reacted to this Quote Share this post Link to post Share on other sites
TBar1977 3,689 Report post Posted November 17, 2017 They have loads of downtime in this sport and they choose the actual college wrestling season of all times to roll out a new interface. Quote Share this post Link to post Share on other sites
jhc 8 Report post Posted November 18, 2017 is it just me? or would a drop down menu be too much to ask? The new flat look doesn't address the UI/UX experience very much....just flatter... Quote Share this post Link to post Share on other sites
Plasmodium 1,523 Report post Posted November 18, 2017 They are making a lot of progress with this roll out. Ads on top, left and right. Dont worry bottom coming soon! Quote Share this post Link to post Share on other sites
Perry 1,175 Report post Posted November 18, 2017 Yes, I paid for my annual subscription in September and now it has me listed as a basic member with the new roll out and is trying to get me for another 150. I agree, whoever is in charge of their implementation is an idiot - why would they roll this out right as the college season is under way and before what they advertise as their biggest weekend of events ever? If I don't have access I will be pretty disappointed... hopefully they answer my trouble ticket soon, though I'm not hopeful. Was really looking forward to the Minny/SDSU and Nebraska/Wyoming dual tonight. Quote Share this post Link to post Share on other sites
ionel 1,146 Report post Posted November 18, 2017 (edited) Yep, can't login. Was in last week, now not working. Says not recognizing password. Tried password reset, but says doesn't recognize my email. I've never understood why the have a system that is always logging out. Edited November 18, 2017 by ionel Quote Share this post Link to post Share on other sites
Perry 1,175 Report post Posted November 18, 2017 Classic Flo lol maybe they will offer refunds that will never actually be credited again.. Quote Share this post Link to post Share on other sites
dwaterboy1 0 Report post Posted November 18, 2017 (edited) Same deal here. Log in freezes up. I use my full email and pw as instructed. Guess I’ll have to watch the videos later on. Was looking forward the Minnesota vs. SDSU. **edit: still can't get in on my PC but did get in on my iPhone. Edited November 18, 2017 by dwaterboy1 Quote Share this post Link to post Share on other sites
headshuck 2,142 Report post Posted November 18, 2017 Trying to login with Chrome on iPhone was pretty flaky. Try safari? Quote Share this post Link to post Share on other sites
AnklePicker 464 Report post Posted November 18, 2017 It's telling me I'm a basic member when I've paid for a pro membership. Ugh Quote Share this post Link to post Share on other sites
Perry 1,175 Report post Posted November 18, 2017 To add insult to injury they're even calling us basic. jerks. Quote Share this post Link to post Share on other sites
headshuck 2,142 Report post Posted November 18, 2017 Feed locked up 15 times already :( Quote Share this post Link to post Share on other sites
2td3nf 524 Report post Posted November 18, 2017 I can't log in either. I can type in my email and password but the log in button doesn't respond. :( Quote Share this post Link to post Share on other sites
AnklePicker 464 Report post Posted November 18, 2017 I can't log in either. I can type in my email and password but the log in button doesn't respond. :( May have used a different email? Quote Share this post Link to post Share on other sites
Perry 1,175 Report post Posted November 18, 2017 I didn't, mine is the same email I have always used since registering. Flo has been incredibly disappointing tonight. Quote Share this post Link to post Share on other sites
wpialchamp 26 Report post Posted November 18, 2017 Turns out they had the wrong email attached to my account. No idea where they got the email they had. Sounds like others are having the same issue. Just keep calling like I did. Quote Share this post Link to post Share on other sites
headshuck 2,142 Report post Posted November 18, 2017 Thinking about my initial login, I recall having to find a DIFFERENT page to login. The one that the redirection brought me to didn't have an active login button. Poke around, you'll find one. Quote Share this post Link to post Share on other sites
Perry 1,175 Report post Posted November 18, 2017 Did you actually get through to someone? Quote Share this post Link to post Share on other sites
wpialchamp 26 Report post Posted November 18, 2017 Did you actually get through to someone Believe it or not, after well over a dozen calls I got through. Of course, the first 17 calls asked me to leave a message and then hung up on me. Quote Share this post Link to post Share on other sites
tightwaist 388 Report post Posted November 18, 2017 Having same problem. Horrible timing on an upgrade Quote Share this post Link to post Share on other sites
buckshot1969 433 Report post Posted November 18, 2017 Probably the smartest thing they’ve ever done. Instead of bandwidth problems from everybody trying to watch something they’ve subscribed to they’re having login problems. It’s a new problem which means that they deserve patience since it’s never happened before. Quote Share this post Link to post Share on other sites
jammen 299 Report post Posted November 18, 2017 Is there a way to watch a replay of an event in its entirety, instead of having to queue up 10 separate match videos? Quote Share this post Link to post Share on other sites
