Tomaco411 13 Report post Posted March 12, 2019 I really wanted to see the quarters of the Big10s last weekend so I figured I’d just drop $12.50 and watch them on Flowrestling. Only problem was that when I clicked to pay the $12.50, it said I was signed up for a Year for $150 , $12.50 a month, so a total of $150.00. I didn’t even watch the quarters on Flo because I didn’t want them to say I watched and I’m responsible to pay the $150. After about 10 emails and phone calls, I finally got an email back, and they said they would refund everything but $29, what they say was their old monthly fee. So $29 for something I didn’t even watch, after trying to cancel within minutes of realizing I had been screwed out of $150 So this is basically a warning about Flowrestling, their business practices are questionable and their return policy is horrible. 1 Witherman reacted to this Quote Share this post Link to post Share on other sites
lu_alum 924 Report post Posted March 12, 2019 What warning? It’s been know for quite a while that Flo has transitioned to annual subscriptions. Be glad that they let you off at the old monthly rate of $29. Sent from my iPhone using Tapatalk Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 (edited) I just had to go through it again. Pretty misleading as far as I’m concerned these were the 2 screens I saw before they took my money and I’m not a frequent flier on flo, so I hadn’t heard about the yearly only policy Edited March 12, 2019 by Tomaco411 1 TheOhioState reacted to this Quote Share this post Link to post Share on other sites
russelscout 1,573 Report post Posted March 12, 2019 27 minutes ago, Tomaco411 said: I really wanted to see the quarters of the Big10s last weekend so I figured I’d just drop $12.50 and watch them on Flowrestling. Only problem was that when I clicked to pay the $12.50, it said I was signed up for a Year for $150 , $12.50 a month, so a total of $150.00. I didn’t even watch the quarters on Flo because I didn’t want them to say I watched and I’m responsible to pay the $150. After about 10 emails and phone calls, I finally got an email back, and they said they would refund everything but $29, what they say was their old monthly fee. So $29 for something I didn’t even watch, after trying to cancel within minutes of realizing I had been screwed out of $150 So this is basically a warning about Flowrestling, their business practices are questionable and their return policy is horrible. Common knowledge. All the complaining in the world on this forum, and nothing has changed. Read the terms next time. Quote Share this post Link to post Share on other sites
TheOhioState 525 Report post Posted March 12, 2019 Quote Totally misleading by Flo. Quote Share this post Link to post Share on other sites
gopher_fan_90 41 Report post Posted March 12, 2019 30 minutes ago, Tomaco411 said: I really wanted to see the quarters of the Big10s last weekend so I figured I’d just drop $12.50 and watch them on Flowrestling. Only problem was that when I clicked to pay the $12.50, it said I was signed up for a Year for $150 , $12.50 a month, so a total of $150.00. I didn’t even watch the quarters on Flo because I didn’t want them to say I watched and I’m responsible to pay the $150. After about 10 emails and phone calls, I finally got an email back, and they said they would refund everything but $29, what they say was their old monthly fee. So $29 for something I didn’t even watch, after trying to cancel within minutes of realizing I had been screwed out of $150 So this is basically a warning about Flowrestling, their business practices are questionable and their return policy is horrible. Several subscription based services display it that way where it will have a monthly price, and very close to that price it will say $XX.XX Billed Annually. Definitely a bummer that the mistake happened. Perhaps you could keep pursuing to get the $29.00 back. If they refunded the 150, they might give in for the 29 too. Quote Share this post Link to post Share on other sites
gopher_fan_90 41 Report post Posted March 12, 2019 6 minutes ago, Tomaco411 said: I just had to go through it again. Pretty misleading as far as I’m concerned these were the 2 screens I saw before they took my money and I’m not a frequent flier on flo, so I hadn’t heard about the yearly only policy I promise I am not trying to stir things up, but how is it misleading when the part where you enter your card info it literally says 12.50 and then beneath that $150.00 paid yearly? If that is something you are legitimately not used to seeing, i can understand the confusion. I guess as someone who appreciates what Flo does, I am getting irritated about people starting a new thread every time they aren't happy about it. I get that I can ignore it too, just as easy as people can either pay or move on. There is a lot that I can't do because of how much it costs. Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 It’s not so much complaining as giving a head ups and as far as terms which ones? Plans from $12.50 a month cancel anytime Yearly $12.50 a month paid yearly Seems purposely vague Quote Share this post Link to post Share on other sites
tbert 563 Report post Posted March 12, 2019 37 minutes ago, Tomaco411 said: I really wanted to see the quarters of the Big10s last weekend so I figured I’d just drop $12.50 and watch them on Flowrestling. Only problem was that when I clicked to pay the $12.50, it said I was signed up for a Year for $150 , $12.50 a month, so a total of $150.00. I didn’t even watch the quarters on Flo because I didn’t want them to say I watched and I’m responsible to pay the $150. After about 10 emails and phone calls, I finally got an email back, and they said they would refund everything but $29, what they say was their old monthly fee. So $29 for something I didn’t even watch, after trying to cancel within minutes of realizing I had been screwed out of $150 So this is basically a warning about Flowrestling, their business practices are questionable and their return policy is horrible. Sucker! 1 2 russelscout, Tomaco411 and Witherman reacted to this Quote Share this post Link to post Share on other sites
russelscout 1,573 Report post Posted March 12, 2019 1 minute ago, Tomaco411 said: It’s not so much complaining as giving a head ups and as far as terms which ones? Plans from $12.50 a month cancel anytime Yearly $12.50 a month paid yearly Seems purposely vague It does cost you 12.50 a month. Common breakdown in sales. It costs 12.50 per month if you pay the yearly fee. You were able to cancel weren't you? Did it say your fees would be prorated if you did cancel? Quote Share this post Link to post Share on other sites
ionel 2,749 Report post Posted March 12, 2019 7 minutes ago, Tomaco411 said: It’s not so much complaining as giving a head ups and as far as terms which ones? Plans from $12.50 a month cancel anytime after one year Yearly $12.50 a month paid yearly Seems purposely vague think he forgot to read the super fine print, see above ;) 1 Tomaco411 reacted to this Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 It’s misleading, that’s all I’m saying. I was stupid, I was in a hurry, and I really wanted to see the quarters. But it does seem this is not the first thread about Flo, I appreciate they’re good for wrestling, but it just seems things could be layed out a lot more clearly. Quote Share this post Link to post Share on other sites
russelscout 1,573 Report post Posted March 12, 2019 1 minute ago, Tomaco411 said: It’s misleading, that’s all I’m saying. I was stupid, I was in a hurry, and I really wanted to see the quarters. But it does seem this is not the first thread about Flo, I appreciate they’re good for wrestling, but it just seems things could be layed out a lot more clearly. Do you expect them to try to talk you out of giving them money? Laying out all the down sides of signing up in a big banner across the top of the screen? That doesn't seem like a great business model either and I don't know 1 business who has adopted that. Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 So you don’t car if a company is honest with you? You must love buying used cars. Quote Share this post Link to post Share on other sites
russelscout 1,573 Report post Posted March 12, 2019 Just now, Tomaco411 said: So you don’t car if a company is honest with you? You must love buying used cars. How did they lie to you? I don't love buying used cars, but you better believe I do my due diligence to know what I am paying for on the front end, not the back end. Quote Share this post Link to post Share on other sites
lu_alum 924 Report post Posted March 12, 2019 You lease a car... Payment is $400/month, based on $14,400 total lease paid over 3 years (36 months). Do you expect to use the car for one month and get out of the remaining $14,000 on the lease? 1 russelscout reacted to this Quote Share this post Link to post Share on other sites
KingK0ng 175 Report post Posted March 12, 2019 (edited) Dispute the charge with your CC provider. P.S. The monthly charge used to be $20 a month... Edited March 12, 2019 by KingK0ng Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 It’s more like renting a car for a month and then having to keep it for a year. Quote Share this post Link to post Share on other sites
russelscout 1,573 Report post Posted March 12, 2019 1 minute ago, Tomaco411 said: It’s more like renting a car for a month and then having to keep it for a year. Its not though, because it says right there that it is paid yearly for $150 Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 Obviously not everyone thinks that a company that is said to support the wrestling community should try to be clear with the community when they try to make money from them. Quote Share this post Link to post Share on other sites
Chrissn2001 81 Report post Posted March 12, 2019 Maybe you have friends that like cross country/track, gymnastics, hockey, basketball, golf or whatever other FLOs there are and you can sublease your login to them and make some money back... Quote Share this post Link to post Share on other sites
Tomaco411 13 Report post Posted March 12, 2019 That’s an excellent idea, do they cover synchronized swimming Quote Share this post Link to post Share on other sites
HurricaneWrestling2 905 Report post Posted March 12, 2019 Did they cancel you immediately - or do you now have a monthly plan that will expire in at about three weeks? Quote Share this post Link to post Share on other sites
TheOhioState 525 Report post Posted March 12, 2019 Flo did that on purpose- without a doubt. I bet they caught a lot of people who just wanted to test it for a month to see if they liked it. Sneaky b******s. The veterans on this page think it's obvious, but it's not. Didn't Flo have monthly subscriptions in the past? 1 HurricaneWrestling2 reacted to this Quote Share this post Link to post Share on other sites
russelscout 1,573 Report post Posted March 12, 2019 2 minutes ago, Tomaco411 said: Obviously not everyone thinks that a company that is said to support the wrestling community should try to be clear with the community when they try to make money from them. Naw, its jus bidness friend. Quote Share this post Link to post Share on other sites